Last Updated: September 30, 2026
These Terms and Conditions govern your access to oiotb.com, your use of our online store, and purchases made from OIOTB.
OIOTB is operated by Shanghai Chuangwan Guangshi Trading Co., Ltd.
By accessing our website, purchasing a product, or otherwise using our services, you agree to these Terms and Conditions together with our applicable store policies, including our Privacy Policy, Shipping Policy, Return & Refund Policy, Payment & Security Policy, and other policies published on oiotb.com.
If you do not agree with these Terms and Conditions, please discontinue use of our website and do not place an order.
About OIOTB
OIOTB is an online retail brand focused on distinctive objects that combine mechanical interaction, sculptural form, tactile engagement, and modern design.
Our collections can include:
- Kinetic desktop objects
- Magnetic interaction objects
- Mechanical focus objects
- Transformable geometric objects
- Rotating desk sculptures
- Puzzle-inspired objects
- Tactile desktop accessories
- Decorative kinetic sculptures
- Other functional and interactive design objects
Products and collections offered through oiotb.com can change based on inventory, product development, availability, new collections, and other business considerations.
Eligibility to Purchase
By placing an order through oiotb.com, you confirm that you have the legal capacity to enter into a binding purchase agreement under the laws applicable to you.
If you place an order on behalf of another person or organization, you confirm that you are authorized to do so.
Product Information
OIOTB makes reasonable efforts to provide clear and accurate product information.
Depending on the product, this can include:
- Product name
- Description
- Dimensions
- Materials
- Color and finish
- Features
- Intended use
- Product images
- Care information
- Compatibility information
- Price
- Availability
Because materials, finishes, manufacturing processes, photography, lighting, and screen displays can vary, minor differences can exist between a product displayed online and the product you receive.
Differences can result from:
- Screen settings
- Lighting conditions
- Photography
- Material characteristics
- Surface textures and reflections
- Production variations
- Reasonable manufacturing tolerances
Dimensions can also be subject to reasonable manufacturing tolerances.
We can correct inaccurate information, update descriptions, revise specifications, or change product availability where reasonably necessary.
Product Images
Product photographs are provided to help customers understand the appearance, scale, design, finish, and intended use of OIOTB products.
Lifestyle photographs can contain additional objects such as:
- Furniture
- Books
- Plants
- Computers
- Mobile devices
- Stationery
- Decorative accessories
- Trays
- Lighting
- Other styling objects
Unless expressly stated in the applicable product description, these additional items are not included with your purchase.
Please review the individual product page to determine exactly what is included.
Orders
When you submit an order through oiotb.com, you are making an offer to purchase the products included in that order.
An automated order-confirmation email confirms that we have received your order request but does not necessarily mean that the order has been finally accepted, processed, or shipped.
Orders can be subject to:
- Payment authorization
- Fraud-prevention checks
- Inventory availability
- Address verification
- Shipping restrictions
- Product availability
- Other reasonable processing or verification procedures
We can refuse, limit, or cancel an order where reasonably necessary and permitted by applicable law.
Order Cancellation by OIOTB
OIOTB can cancel an order in circumstances including:
- Failed payment
- Suspected fraudulent activity
- Obvious pricing errors
- Incorrect product information
- Product unavailability
- Inventory discrepancies
- Shipping restrictions
- Incomplete or incorrect customer information
- Unusual purchasing activity requiring verification
- Technical or operational errors
If we cancel an order after payment has already been successfully collected, the applicable amount will generally be refunded to the original payment method.
Customer Order Changes & Cancellations
If you would like to change or cancel an order, please contact us as soon as possible:
Email: service@oiotb.com
Customer Service: 00852-2571081
We will make reasonable efforts to assist before fulfillment begins.
Changes or cancellations cannot be guaranteed after an order has entered:
- Processing
- Picking
- Packing
- Fulfillment
- Shipment preparation
- Carrier handover
If cancellation is no longer possible, the applicable return procedure can be available after delivery.
Prices
Prices are displayed on oiotb.com and can change periodically.
A price change will generally not affect an order that has already been successfully submitted and accepted, except where an obvious pricing error or another legally permitted circumstance applies.
Before submitting payment, checkout will display the applicable order total, which can include:
- Product price
- Shipping charges
- Discounts
- Applicable taxes
- Promotional adjustments
- Other charges disclosed during checkout
Please review your order total carefully before completing your purchase.
Pricing Errors
Although we take reasonable steps to maintain accurate pricing, occasional errors can occur.
If an obvious pricing error is identified before fulfillment, we can:
- Contact you and ask whether you want to proceed at the corrected price; or
- Cancel the affected product or order.
If payment has already been collected for an order that is subsequently canceled because of an obvious pricing error, the applicable amount will generally be refunded.
Payment
Available payment methods are displayed during checkout.
By submitting payment information, you confirm that:
- The information you provide is accurate.
- You are authorized to use the selected payment method.
- You authorize the applicable payment for your order.
Payments can be processed using Shopify-supported services or other authorized third-party payment providers.
Third-party payment providers can have their own terms, verification procedures, fraud-prevention measures, and privacy policies.
For additional information, please review our Payment & Security page.
Shipping
Orders are shipped according to the shipping methods, destinations, and availability applicable during checkout.
For eligible U.S. orders, our typical estimated timeline is:
Order Processing: approximately 1 business day
Shipping & Delivery: approximately 2–4 business days
Estimated Total: approximately 3–5 business days
Estimated delivery periods are provided for reference and are not guaranteed arrival dates unless expressly stated otherwise.
Delivery can be affected by:
- Shipping destination
- Carrier operations
- Customs clearance
- Public holidays
- Severe weather
- High-volume periods
- Transportation interruptions
- Remote delivery areas
- Other circumstances outside our reasonable control
Please review our Shipping Policy for additional information.
Shipping Address
Customers are responsible for entering a complete and accurate delivery address.
Please verify your shipping information before completing checkout, including:
- Recipient name
- Street address
- Apartment or unit number
- City
- State or province
- Postal code
- Country or region
- Telephone number
If you discover an error, contact us as soon as possible.
We will attempt to assist with corrections before shipment, but address changes cannot be guaranteed after fulfillment has started.
Where permitted by applicable law, additional costs can apply if a package needs to be redirected or reshipped because incorrect or incomplete information was supplied by the customer.
International Orders
International orders can be subject to requirements or charges imposed by the destination country or region.
These can include:
- Customs inspections
- Import duties
- VAT
- Local taxes
- Customs fees
- Brokerage charges
- Carrier charges
Unless otherwise stated during checkout, such charges can be the responsibility of the recipient.
Customs-processing times are outside OIOTB's direct control.
Returns & Refunds
Eligible products can be returned within 180 calendar days from the confirmed delivery date, subject to the requirements and exclusions stated in our Return & Refund Policy.
Please contact OIOTB before returning a product.
Do not automatically return merchandise to:
- The address printed on the shipping package
- The original fulfillment warehouse
- Our registered business address
- An address associated with a previous order or return
The appropriate return location can be different.
When a return is approved, our customer-service team will provide applicable instructions and the designated return address.
Approved refunds are generally processed to the original payment method within 5–10 business days after the eligible returned product has been received and inspected.
Your bank or payment provider can require additional processing time.
Please review our Return & Refund Policy for complete information.
Damaged, Defective, Incorrect or Missing Products
If your order arrives:
- Damaged
- Defective
- Incomplete
- Missing components
- Incorrect
- Materially different from the product ordered
please contact us as soon as reasonably possible.
We can request:
- Your order number
- A description of the issue
- Photographs of the product
- Photographs of the packaging
- A photograph of the shipping label
- Video evidence where reasonably necessary
Please retain the affected product and its original packaging until we have completed our initial review.
Depending on the circumstances, an appropriate resolution can include replacement, replacement components, an authorized return, partial refund, or full refund.
Product Use
OIOTB products should only be used for their intended purposes.
Customers should review all available:
- Product descriptions
- Instructions
- Material information
- Care guidance
- Compatibility information
- Warnings
- Product limitations
Do not intentionally force, modify, dismantle, overload, or use a product in a manner inconsistent with its intended function or supplied instructions.
Mechanical & Moving Components
Certain OIOTB products contain rotating, magnetic, interlocking, movable, folding, or other mechanical components.
Where applicable:
- Use the product only as intended.
- Do not force components beyond their intended range of movement.
- Keep moving components away from objects that can become trapped or damaged.
- Do not intentionally drop or strike the product.
- Do not attempt unauthorized modifications.
- Stop using a product if a component becomes visibly damaged or loose.
- Follow any product-specific instructions supplied with the product.
Normal mechanical resistance, movement, sound, or minor variation can differ between products depending on design and manufacturing tolerances.
Magnets & Magnetic Products
Certain OIOTB products can contain magnets.
Where applicable:
- Keep magnetic components away from objects that can be affected by magnetic fields.
- Do not swallow magnets or magnetic components.
- Keep loose or detachable magnetic components away from young children.
- Do not intentionally dismantle magnetic products unless the product is specifically designed for that purpose.
- Follow product-specific warnings and instructions.
If a product contains magnets, review the applicable product description before use.
Product Dimensions & Compatibility
Before purchasing, please review the dimensions, materials, specifications, and intended use stated on the applicable product page.
OIOTB cannot guarantee compatibility with every:
- Desk configuration
- Display area
- Storage environment
- Electronic device
- Third-party accessory
- Surface
- Object
- Individual use case
unless compatibility is expressly stated in the applicable product description.
Cleaning & Care
Products should be cleaned and maintained according to applicable care instructions.
Depending on the material, appropriate care can include:
- Cleaning with a soft cloth
- Wiping moisture promptly
- Keeping products dry
- Avoiding prolonged moisture exposure
- Avoiding harsh chemicals
- Avoiding abrasive cleaners
- Protecting products from unnecessary impact
- Avoiding excessive heat
- Following material-specific care instructions
Improper cleaning, handling, storage, or use can damage certain surfaces, finishes, magnets, or mechanical components.
Children & Small Components
Unless a particular product is specifically identified as suitable for children, OIOTB products should not automatically be treated as children's toys.
Certain products can contain:
- Small components
- Magnets
- Metal parts
- Moving components
- Detachable pieces
- Components unsuitable for young children
Products containing small or detachable components should be stored appropriately and kept away from young children where necessary.
Promotions & Discount Codes
OIOTB can periodically offer:
- Promotional pricing
- Discount codes
- Bundles
- Free-shipping promotions
- Limited-time offers
- Other customer benefits
Promotions can be subject to:
- Expiration dates
- Minimum purchase requirements
- Product exclusions
- Geographic restrictions
- Usage limits
- Customer eligibility
- Other offer-specific conditions
Unless stated otherwise, promotional codes generally:
- Cannot be exchanged for cash
- Cannot normally be applied retroactively to completed orders
- Cannot always be combined with other promotions
- Can be limited to one use per customer or order
OIOTB can modify, suspend, or end promotional offers where reasonably necessary, subject to applicable law.
Gift Cards & Store Credit
If OIOTB offers gift cards, promotional credit, or store credit, additional terms can apply.
Such credits generally cannot be exchanged for cash except where required by applicable law.
Website Availability
We aim to keep oiotb.com accessible and functioning properly.
Uninterrupted or error-free access cannot be guaranteed.
Website availability can occasionally be affected by:
- Maintenance
- Software updates
- Technical issues
- Network interruptions
- Third-party outages
- Security measures
- Circumstances outside our reasonable control
Intellectual Property
Content available through oiotb.com can be protected by applicable intellectual-property laws.
This can include:
- OIOTB brand name
- Logos
- Original product names
- Product photography
- Original product concepts and presentations
- Written content
- Graphics
- Videos
- Website layouts
- Icons
- Marketing materials
Except where legally permitted or appropriately authorized, you must not copy, reproduce, republish, distribute, modify, sell, license, or commercially exploit protected OIOTB content.
Third-party trademarks, intellectual property, and other protected materials remain the property of their respective owners.
User Conduct
You must not use our website or services to:
- Commit fraud
- Submit fraudulent or false orders
- Abuse promotional programs
- Attempt unauthorized access to our systems
- Introduce malicious software
- Interfere with website operation or security
- Collect information unlawfully
- Misrepresent your identity
- Infringe another person's intellectual-property rights
- Engage in unlawful or harmful conduct
We can restrict access, refuse orders, cancel transactions, or take other reasonable measures where misuse is reasonably suspected.
Unauthorized Resale
Products purchased through OIOTB are generally intended for personal or ordinary consumer use unless otherwise agreed.
We can limit quantities or refuse orders where purchasing patterns reasonably indicate:
- Unauthorized commercial resale
- Fraudulent purchasing activity
- Promotional abuse
- Automated purchasing abuse
- Other misuse of our store
This section does not restrict rights that cannot legally be limited.
Third-Party Services
OIOTB can rely on services operated by third parties, including:
- Shopify
- Payment processors
- Shipping carriers
- Fulfillment providers
- Analytics services
- Advertising platforms
- Customer-service providers
- Other technology providers
Third-party services can operate according to their own terms, policies, and privacy practices.
OIOTB does not control independently operated third-party services and is not responsible for their independent practices, availability, or security except where applicable law requires otherwise.
Limitation of Liability
To the fullest extent permitted by applicable law, OIOTB and Shanghai Chuangwan Guangshi Trading Co., Ltd. will not be liable for indirect, incidental, special, or consequential losses arising from use of the website, purchase of products, or use of products where such liability can legally be excluded or limited.
Nothing in these Terms and Conditions excludes or restricts any liability, statutory warranty, consumer remedy, or legal right that cannot lawfully be excluded or restricted.
Consumer Rights
These Terms and Conditions are not intended to override mandatory consumer protections available under applicable law.
If applicable consumer law provides rights or protections that cannot legally be waived, excluded, or limited, those protections remain in effect.
Privacy
Personal information provided when you visit oiotb.com, make a purchase, subscribe to communications, or contact us is handled in accordance with our Privacy Policy and applicable privacy requirements.
Please review our Privacy Policy for information regarding the collection, use, sharing, retention, and protection of personal information.
Changes to These Terms
We can revise these Terms and Conditions periodically to reflect changes involving:
- Products and collections
- Website functionality
- Business operations
- Fulfillment practices
- Service providers
- Store policies
- Applicable legal requirements
Updated Terms and Conditions will be published on this page.
For an existing transaction, the terms applicable when the purchase was made will generally continue to govern that transaction, subject to applicable law.
Business Information
OIOTB is an online retail brand operated by Shanghai Chuangwan Guangshi Trading Co., Ltd.
The company is responsible for relevant online retail operations conducted through oiotb.com, including product sales, order processing, customer support, returns, refunds, and related transactions.
Brand Name: OIOTB
Website: oiotb.com
Company Name:
Shanghai Chuangwan Guangshi Trading Co., Ltd.
Registered Address:
Room 168, Lane 6495, Tingwei Road, Jinshan Industrial Zone, Shanghai, China.
Email:
service@oiotb.com
Customer Service:
00852-2571081
Contact Us
If you have questions concerning these Terms and Conditions, an order, payment, shipping, return, refund, or another OIOTB-related matter, please contact:
Email: service@oiotb.com
Customer Service: 00852-2571081
For questions about an existing order, please include your order number and the email address used during checkout whenever possible so our customer-service team can identify your purchase efficiently.